Privacy Policy

Welcome to Dewey's Pizza. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how Dewey's Pizza ("we," "us," "our," or "the Company") collects, uses, discloses, and safeguards your information when you visit our website pizzas-deweys.click, place an order, or otherwise interact with our services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please discontinue use of our website and services.

This Privacy Policy is intended to comply with applicable United States federal and state privacy laws, including but not limited to the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Federal Trade Commission Act (FTC Act), and other relevant consumer protection statutes. If you are a California resident, please pay particular attention to the sections marked specifically for California consumers.

1. Who We Are

Dewey's Pizza is a food service business operating in the United States. We operate our online presence through the domain pizzas-deweys.click. For any questions or concerns about this Privacy Policy or our data practices, you may contact us using the information below:

2. Information We Collect

We collect various types of information in connection with your use of our website and services. The categories of personal information we may collect include, but are not limited to, the following:

2.1 Personal Identification Information

When you create an account, place an order, sign up for our newsletter, or otherwise contact us, we may collect personal identification information such as:

• Full name
• Email address
• Phone number
• Billing and shipping address (including city, state, and ZIP code)
• Date of birth (where required for age verification)
• Account username and password (stored in encrypted form)

2.2 Payment and Transaction Information

When you place an order through our website, we collect transaction-related information necessary to process your payment. This includes:

• Credit or debit card details (processed securely through third-party payment processors; we do not store full card numbers on our servers)
• Transaction amounts and order history
• Billing address associated with your payment method
• Promotional codes or gift card details used at checkout

2.3 Usage Data and Online Activity

We automatically collect certain information about your interactions with our website. This usage data may include:

• Pages visited and time spent on each page
• Links clicked and items viewed or added to your cart
• Search queries entered on our website
• Referring website or URL (the website you visited before coming to ours)
• Date and time of your visit
• Browser type and version
• Operating system
• Internet Protocol (IP) address
• Unique device identifiers

2.4 Device Information

We collect information about the device you use to access our website, including:

• Device type (desktop, laptop, mobile phone, tablet)
• Hardware model and manufacturer
• Mobile network information
• Screen resolution and display settings
• Operating system and version
• Unique device identifiers and mobile advertising identifiers

2.5 Location Information

With your permission, or as needed to provide delivery services, we may collect geolocation information including your precise or approximate geographic location. You may choose to disable location tracking through your device or browser settings; however, doing so may limit certain features of our service such as delivery address autofill or locating nearby pickup options.

2.6 Communications and Customer Support Data

If you contact us via email, phone, or any online contact form, we collect the information you provide in that communication, including your name, contact details, and the content of your message. We may also record calls for quality assurance and training purposes, where permitted by law.

2.7 User-Generated Content

If you submit reviews, ratings, photos, or other content through our website or social media channels, we collect that content along with any associated metadata.

2.8 Cookies and Similar Tracking Technologies

We use cookies, web beacons, pixels, local storage, and similar tracking technologies to collect information about your browsing behavior on our website. For detailed information about our use of cookies and how you can manage your preferences, please refer to Section 9 of this Privacy Policy.

3. How We Use Your Information

We use the information we collect for a variety of business and operational purposes, including:

3.1 Service Provision and Order Fulfillment

• Processing and fulfilling your food orders, including delivery and pickup arrangements
• Sending order confirmations, receipts, and updates about your order status
• Managing your account and login credentials
• Facilitating payment processing through our secure payment partners
• Responding to customer service inquiries, complaints, and support requests
• Verifying your identity and preventing fraudulent transactions

3.2 Analytics and Service Improvement

• Analyzing usage patterns to understand how customers interact with our website
• Monitoring and improving the performance, functionality, and security of our website
• Conducting internal research and business analytics to improve our menu, pricing, and services
• Testing new features, promotions, and website layouts
• Generating aggregated, anonymized reports about usage trends

3.3 Marketing and Communications

• Sending promotional emails, newsletters, and special offers (with your consent where required by law)
• Delivering targeted advertisements based on your browsing history and preferences
• Personalizing your experience on our website, such as showing recommended menu items
• Notifying you of new menu items, seasonal promotions, or loyalty rewards
• Conducting surveys, sweepstakes, or contests

You have the right to opt out of marketing communications at any time by clicking the "unsubscribe" link in any marketing email or by contacting us directly at [email protected]. Please note that even if you opt out of marketing messages, we may still send you transactional or service-related communications.

3.4 Legal and Compliance Purposes

• Complying with applicable federal and state laws and regulations
• Responding to lawful requests from law enforcement or regulatory authorities
• Enforcing our Terms of Service and other policies
• Protecting the rights, property, and safety of Dewey's Pizza, our customers, and the public
• Preventing and investigating fraud, unauthorized access, and other illegal activities

4. Sharing Your Information with Third Parties

We do not sell your personal information to third parties for monetary compensation. However, we may share your information with certain third parties under the following circumstances:

4.1 Service Providers and Business Partners

We work with trusted third-party service providers who assist us in operating our website and delivering our services. These providers may have access to your personal information only to the extent necessary to perform their services on our behalf. Categories of service providers include:

• Payment processors: To securely process credit and debit card transactions
• Delivery partners: To facilitate food delivery to your address
• Cloud hosting providers: To store and manage website data and databases
• Email and marketing platforms: To send promotional and transactional emails
• Analytics providers: Such as Google Analytics, to help us understand website usage
• Customer support tools: To manage and respond to customer inquiries
• Fraud prevention services: To detect and prevent fraudulent activity

All third-party service providers are contractually obligated to handle your personal information in accordance with this Privacy Policy and applicable law, and are prohibited from using your data for any purpose other than the services they provide to us.

4.2 Legal Requirements and Law Enforcement

We may disclose your personal information if we believe in good faith that disclosure is necessary to:

• Comply with a legal obligation, court order, subpoena, or government request
• Protect and defend the rights or property of Dewey's Pizza
• Prevent or investigate possible wrongdoing in connection with our services
• Protect the personal safety of users or the public
• Respond to an emergency that threatens the life, health, or safety of a person

4.3 Business Transfers

In the event that Dewey's Pizza is involved in a merger, acquisition, sale of assets, reorganization, or other business transfer, your personal information may be transferred to the acquiring entity as part of that transaction. We will notify you via email or a prominent notice on our website if such a transfer occurs and will inform you of any changes to this Privacy Policy that may result.

4.4 Aggregated and Anonymized Data

We may share aggregated, anonymized, or de-identified information — which cannot reasonably be used to identify you — with third parties for research, marketing, analytics, and other purposes without restriction.

5. Data Security

The security of your personal information is important to us. We implement a variety of technical, administrative, and physical security measures designed to protect your information from unauthorized access, disclosure, alteration, and destruction. These measures include:

• Encryption: All data transmitted between your browser and our website is encrypted using Secure Socket Layer (SSL) / Transport Layer Security (TLS) technology.
• Access Controls: Access to personal data is restricted to authorized employees and contractors who need the information to perform their job functions.
• Password Hashing: User passwords are stored using industry-standard cryptographic hashing algorithms and are never stored in plain text.
• Secure Payment Processing: Payment card information is processed through PCI-DSS compliant payment processors. We do not store full payment card numbers on our servers.
• Regular Security Audits: We conduct periodic security assessments and vulnerability testing of our systems.
• Data Minimization: We collect only the personal information necessary to provide our services.
• Incident Response: We maintain a data breach response plan and will notify affected individuals and regulatory authorities as required by applicable law in the event of a data breach.

While we take reasonable steps to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your data. You are responsible for maintaining the confidentiality of your account credentials and should notify us immediately if you suspect unauthorized access to your account.

6. Your Privacy Rights

Depending on your state of residence, you may have certain rights regarding your personal information. We are committed to honoring these rights in accordance with applicable law.

6.1 General Rights (All Users)

• Right to Access: You have the right to request a copy of the personal information we hold about you.
• Right to Correction: You have the right to request that we correct inaccurate or incomplete personal information about you.
• Right to Deletion: You have the right to request that we delete your personal information, subject to certain legal exceptions.
• Right to Opt-Out of Marketing: You have the right to opt out of receiving marketing communications from us at any time.
• Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format.

6.2 California Residents — CCPA/CPRA Rights

California residents have the following additional rights:

• Right to Know: You have the right to request disclosure of the categories and specific pieces of personal information we have collected about you, as well as the categories of sources, the business purpose for collecting or sharing it, and the categories of third parties with whom we share it.
• Right to Delete: You have the right to request deletion of personal information we have collected about you, subject to certain exceptions.
• Right to Correct: You have the right to request that we correct inaccurate personal information we maintain about you.
• Right to Opt-Out of Sale or Sharing: You have the right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising purposes. To exercise this right, please contact us at [email protected].
• Right to Limit Use of Sensitive Personal Information: You have the right to limit our use and disclosure of sensitive personal information to only that which is necessary to provide our services.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny you goods or services, charge you a different price, provide a different level of service, or suggest that you will receive a different quality of service because you exercised your privacy rights.

To submit a CCPA/CPRA request, please email us at [email protected] with the subject line "California Privacy Rights Request." We will respond to your request within 45 days as required by law. If we require additional time, we will notify you and may extend the response period by an additional 45 days.

You may also designate an authorized agent to make a request on your behalf. If you use an authorized agent, we may require verification of your identity and written authorization from you permitting the agent to act on your behalf.

6.3 Exercising Your Rights

To exercise any of your privacy rights, you may contact us by:

• Email: [email protected]
• Website: pizzas-deweys.click

We may need to verify your identity before processing your request. This verification process helps protect your information and ensures that only you (or your authorized representative) can access, correct, or delete your data. Verification methods may include confirming your email address, account credentials, or other identifying information.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Our general data retention practices are as follows:

When your data is no longer needed, we will securely delete or anonymize it in accordance with our data destruction procedures. Please note that we may retain certain information for longer periods where required to comply with legal obligations, resolve disputes, enforce agreements, or for other legitimate business purposes.

8. Children's Privacy

Dewey's Pizza does not knowingly collect, use, or disclose personal information from children under the age of 13 in violation of the Children's Online Privacy Protection Act (COPPA), or from individuals under the age of 18 without verifiable parental consent where required. Our website and services are intended for adults aged 18 and older.

If you are under the age of 18, please do not use our website or submit any personal information to us. If you are a parent or guardian and believe that your child under the age of 18 has provided us with personal information without your consent, please contact us immediately at [email protected], and we will take prompt steps to delete that information from our systems.

We do not knowingly target our marketing to minors and do not create profiles of children for marketing or advertising purposes.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website performance, and deliver relevant content and advertising. Cookies are small text files that are stored on your device when you visit our website.

9.1 Types of Cookies We Use

• Essential/Strictly Necessary Cookies: These cookies are required for the basic functioning of our website, including shopping cart functionality, account login, and security features. These cookies cannot be disabled without impacting website functionality.
• Performance and Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting anonymous information about page views, traffic sources, and user behavior. We use tools such as Google Analytics for this purpose.
• Functional Cookies: These cookies allow our website to remember your preferences, such as your preferred delivery address, language settings, and recently viewed items.
• Marketing and Advertising Cookies: These cookies track your browsing habits and allow us and our advertising partners to deliver targeted advertisements based on your interests. They may be set by us or by third-party advertising networks.

9.2 Managing Your Cookie Preferences

You can manage your cookie preferences through your browser settings. Most modern browsers allow you to refuse or delete certain types of cookies. Please note that disabling cookies may affect the functionality of our website and limit your ability to use certain features.

In addition to browser settings, you may opt out of interest-based advertising through the Network Advertising Initiative (NAI) opt-out tool at networkadvertising.org/choices or the Digital Advertising Alliance (DAA) opt-out tool at aboutads.info/choices.

For more detailed information about our use of cookies, the specific cookies we deploy, and how to manage your preferences, please refer to our full Cookie Policy available on our website at pizzas-deweys.click.

10. International Data Transfers

Dewey's Pizza is based in the United States, and your personal information is primarily collected, stored, and processed in the United States. If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country of residence.

We take appropriate measures to ensure that any international transfer of personal information is conducted in compliance with applicable law. By using our website and services, you acknowledge and consent to the transfer of your personal information to the United States and its processing in accordance with this Privacy Policy.

If you have questions about international data transfers or wish to obtain more information about the safeguards we have put in place, please contact us at [email protected].

11. Third-Party Websites and Links

Our website may contain links to third-party websites, applications, or services that are not owned or controlled by Dewey's Pizza. This Privacy Policy applies only to our website and services. We are not responsible for the privacy practices of third-party websites and encourage you to review the privacy policies of any third-party sites you visit.

The inclusion of a link to a third-party website on our platform does not constitute our endorsement of that website, its content, or its privacy practices.

12. Do Not Track Signals

Some web browsers and devices allow users to broadcast a "Do Not Track" (DNT) signal to websites and online services indicating that they do not wish to be tracked. At this time, our website does not respond to Do Not Track signals. However, you may control certain tracking behaviors through your browser's cookie settings and the opt-out mechanisms described in Section 9 of this Privacy Policy.

13. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the "Last Updated" date at the top of this page and, where required by law or where we believe it is appropriate, notify you via email or by posting a prominent notice on our website.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after any changes to this Privacy Policy constitutes your acknowledgment and acceptance of the revised policy.

If we make material changes to this Privacy Policy that significantly affect how we use or share your personal information, we will provide you with more prominent notice and, where required by applicable law, obtain your consent.

14. Filing a Complaint

If you believe that we have violated your privacy rights or failed to comply with applicable data protection law, we encourage you to contact us directly first so that we have an opportunity to address your concern. You may reach us at:

• Email: [email protected]
• Website: pizzas-deweys.click

We take all privacy complaints seriously and will respond to your inquiry as promptly as possible, and no later than the timeframes required by applicable law.

14.1 California Residents

California residents who wish to submit a privacy complaint or report may also contact the California Privacy Protection Agency (CPPA), the state authority responsible for enforcing the CPRA:

• California Privacy Protection Agency
• Website: cppa.ca.gov

Additionally, California residents may contact the California Attorney General's Office to report privacy violations:

• Website: oag.ca.gov/privacy

14.2 Federal Complaints

Consumers in all states may submit complaints regarding deceptive or unfair business practices, including privacy-related concerns, to the Federal Trade Commission (FTC):

• Federal Trade Commission
• Website: www.ftc.gov
• Online Complaint Portal: reportfraud.ftc.gov

15. Contact Information for Privacy Inquiries

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact our privacy team using the information below. We are committed to responding to your inquiries promptly and thoroughly.